This privacy policy describes how www.emilly.lt ("Website" or "we") collects, uses, and discloses your personal information when you visit the website or make a purchase on it.

Collection of personal information

When you visit the website, we collect certain information about your device, your interaction with the website, and information needed to process your purchases. We may also collect additional information if you contact us for customer service. In this privacy policy, any information that can uniquely identify an individual (including the information provided below) is referred to as "personal information." For more information about what personal information we collect and why, see the list below.

Device information

• Examples of personal information collected: web browser version, IP address, time zone, cookie information, what websites or products you view, search terms, and how you interact with the website.
• Purpose of collection: Information is collected so that we can perform website usage analysis and optimize its performance.
• Source of collection: Collected automatically when you enter our website using cookies, log files, web beacons, tags, or pixels.
• Disclosure for business purposes: shared with our processor Shopify.

Order information

• Examples of personal information collected: first name, last name, billing address, delivery address, payment information (including credit card numbers, email address, and phone number).
• Purpose of collection: to provide you with products or services to fulfill our contract, process your payment information, arrange delivery, and provide you with invoices and/or order confirmations, communicate with you, check your orders for potential risk or fraud, provide you with information or advertising related to our products or services based on the provisions you shared with us.
• Source of collection: data is obtained from you.
• Disclosure for business purposes: shared with our processors Shopify, Paysera, Omnisend, WebShopAssist.

Customer service information

• Examples of personal information collected: Full name, email address, address, order number.
• Purpose of collection: to provide customer support.
• Source of collection: data is obtained from you.
• Disclosure for business purposes: none

 

Minors

The site is not intended for individuals under 15 years. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at info@emilly.lt and request deletion.

Sharing personal information

We share your personal information with service providers to help provide services and fulfill contracts made with you, as described above. For example:

• We use the Shopify platform to support our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
• Payments in the online store are processed using the paysera.lt platform, which is managed by UAB PAYSERA LT ( Pilaitės pr. 16 LT-04352 Vilnius), so your personal information necessary for payment execution and confirmation will be transferred to UAB PAYSERA LT
• We may share your personal information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information we receive from you, or otherwise protect our rights.

 

Behavioral advertising

As described above, we use your personal information to provide you with targeted advertisements or marketing messages that we believe may interest you. For example:

• We use Google Analytics to understand how our customers use the website. You can read more about how Google uses your personal information here: https://policies.google.com/privacy?hl=lt.You can also opt out of 'Google Analytics' here: https://tools.google.com/dlpage/gaoptout.
• We share information about your use of the Website, purchases, and interactions with our advertising on other sites with our advertising partners. Some of this information is collected and shared directly with our advertising partners, and in some cases, using cookies or other similar technologies (which you may consent to, depending on your location).
• We use email service providers 'Omnisend' to provide relevant sales offers; Read about how 'Omnisend' uses your personal information at https://www.omnisend.com/privacy/

For more information about how targeted advertising works, you can visit the Network Advertising Initiative (NAI) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising:

• FACEBOOK - https://www.facebook.com/settings/?tab=ads
• GOOGLE – https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at: http://optout.aboutads.info/.

Use of personal information

We use your personal information to provide you with services, including: offering products for sale, processing payments, delivering and fulfilling your order, and providing ongoing information about new products, services, and offers.

 

Legal basis

In accordance with the General Data Protection Regulation (GDPR), if you are a resident of the European Economic Area (EEA), we process your personal information on the following legal bases:

• Your consent;
• Execution of the contract between you and the Website;
• Compliance with our legal obligations;
• To protect your vital interests;
• To perform a task carried out in the public interest;
• For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Website, we will retain your personal information unless and until you request us to delete this information. For more information about your right to delete data, see the section below titled 'Your Rights.'

Automated decision-making

If you are a resident of the EEA, you have the right to object to the processing of your data based solely on automated decision-making (including profiling) when such a decision has legal consequences for you or otherwise significantly affects you.

We do not engage in fully automated decision-making that has legal or other significant effects using customer data.

Our data processor Shopify uses limited automated decision-making to prevent fraud that has no legal or other significant impact on you.

Services that involve elements of automated decision-making include:

• Temporary list of IP addresses associated with repeated failed transactions. This denial lasts for several hours.
• Temporary blacklist of credit cards associated with banned IP addresses. This denial lasts for several days.

 

Your rights

GDPR

If you are a resident of the EEA, you have the right to access the personal information we hold about you, transfer it to a new service, and request that your Personal Information be corrected, updated, or deleted. If you wish to exercise these rights, please contact us at info@emilly.lt

Your personal information will initially be processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the USA. For more information on how data transfer complies with GDPR, see the Shopify GDPR white paper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

Chips

A cookie is a small amount of information that is downloaded to your computer or device when you visit our website. We use a variety of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies enhance your browsing experience by allowing the website to remember your actions and preferences (e.g., login name and region selection). This means you don’t have to re-enter this information every time you return to the site or navigate from one page to another. Cookies also provide information about how people use the website, such as whether they are visiting for the first time or are frequent visitors.

We use these cookies to optimize your experience on our website and provide services.

Do Not Track

Please note that there is no consistent understanding in the industry on how to respond to 'Do Not Track' signals; upon detecting such a signal from your browser, we do not change our data collection and usage practices.

Changes

We may occasionally update this privacy policy to reflect, for example, changes in our practices or for other operational, legal, or regulatory reasons.

Contacts

For more information about our privacy practices, if you have questions or wish to file a complaint, please contact us at info@emilly.lt

 

Last updated: 2024-05-10

 

If you are not satisfied with our response to your complaint, you have the right to file a complaint with the relevant data protection authority.